WHAT ARE COOKIES?
Cookies are small text files that are stored by the browser (for example, Google Chrome or Safari) on your computer, tablet or mobile phone, but only if you agree to them.
Cookies help us to distinguish you from other users of our website. They tell us about how you are using our site, so that we can remember your choices (e.g. what you’ve put in your basket) and improve your shopping experience with us.
A visit to a page on our website may generate the following types of cookie:
Cookies relating to live chat
Other third-party cookies
These cookies are used to provide you with an excellent shopping experience. Without these cookies, you may struggle to use the website. The information collected is anonymous. Examples include:
Cookies to recognise when an item has been added to the basket.
Cookies to store your recently viewed items.
We use software provided by other organisations (e.g. Google Analytics) to collect data on how you use our website. This information helps us to make improvements to the website and identify when errors have occurred.
These cookies collect anonymous information such as what pages you have viewed, what content and functionality you have interacted with, the date and time you visited the site, and what hardware, software and browser you use.
These cookies also collect personally identifiable information that you provide to us via forms (such as your name, address, phone number and email address). This information is used to support us in troubleshooting issues that may have impacted your shopping experience.
We work with third-parties such as Google and Bing to provide targeted adverts. The use of these tools can tell us when you visited our website, the pages that you visited and the links you followed. This information will be used to make advertising more relevant to your interests.
Other third-party cookies
On some pages of our website, other organisations may also set their own cookies. Our website cannot access these cookies. For example, on our product pages you can share the page via Facebook, Twitter or Pinterest. The organisation that has created the button will record that you have done this.
HOW DO I TURN COOKIES OFF?
Most modern browsers will allow you to see what cookies you’ve got and delete these on an individual basis, block third party cookies, block cookies from sites, block all cookies and delete all cookies. Please note, if you choose to block all cookies from our website, some functionality may not work.
The following links provide further detail on how to manage your cookie settings:
We use the following analytics providers and you can opt out of their cookies by clicking on the following link:
You can turn off cookies generated by advertisers by going to the Your Online Choices site.
If you would like to contact us about cookies, please email: